By adopting the principles outlined in our best practice series you’ll be on the path to success. So here’s a reminder of the key points to take on board:
- Accurate data is fundamental to your success. Analyse where the majority of your business comes from and then source more data of a similar profile. A small dataset with refined targeting will bring you the best response.
- In all your communications (literature, letters, emails etc) detail benefits and not features ie what is the benefit to the reader if he/she takes your product.
- Don’t rely on one medium such as advertising or direct mail alone. The most successful marketers in the leisure market will be using a range of activities that dovetail into each other for maximum impact.
- Although a mixed approach to the direct marketing mix is strongly recommended, a large budget is not essential. The beauty of the direct marketing approach is that every activity can be tested and measured and can be launched with just a handful of your most important prospects.
- Once you have test marketed to a key group, you can then roll out a campaign on a proven performance basis.
- A one hit campaign can work but you will generate so much more with co-ordinated on-going activity over at least six months.
- There is always more than one solution so test, test and test again to nd the best option for you.
- Letter and email copy should sound as if you are talking to a friend. Keep paragraphs short and free from technical jargon.
- Always have a call to action (often a PS) and a reason (offer) to elicit response by a certain date. A response mechanism such as a Freepost response card helps.
- Test your mailing campaign with an email or fax follow up and overlay with telemarketing. Action a test three ways and you’ll soon see what is the best investment for you.
- Don’t measure results on responses alone; the acid test is the value of incremental business you receive for your investment - this will only become evident over 6-12 months or sometimes longer.
Leisure Lists is the leading marketing database company specialising in the supply of B2B marketing data for email, telemarketing, or postal records for decision makers in the UK Leisure Industry.
www.leisurelists.co.uk